Customer Care Executive Job || Sharaf Dg Careers Company Name; Sharaf Dg Job Description Responsible for addressing customers' service or billing concerns by facilitating tasks like merchandise exchanges, issuing refunds, and adjusting invoices. Verify the accuracy of modifications made to resolve customers' issues. Communicate with customers to address inquiries and provide updates on claim investigations and forthcoming adjustments. Escalate unresolved customer complaints to designated departments for further investigation. Requirements Experience: 3-5 years in the field Educational Qualification: Graduate Professional Certifications: Diploma in Hospitality (preferred) Skills & Abilities: Strong communication skills, proficient in customer service, attentive listening skills, adept at problem-solving. For More Latest Careers Vacancies Click Here