Sunday , April 21 2024

Customer Care Executive Job || Sharaf Dg Careers || Apply Now 2024

Sharaf Dg

Customer Care Executive Job || Sharaf Dg Careers

Company Name; Sharaf Dg

Job Description

Responsible for addressing customers’ service or billing concerns by facilitating tasks like merchandise exchanges, issuing refunds, and adjusting invoices. Verify the accuracy of modifications made to resolve customers’ issues. Communicate with customers to address inquiries and provide updates on claim investigations and forthcoming adjustments. Escalate unresolved customer complaints to designated departments for further investigation.


  • Experience: 3-5 years in the field
  • Educational Qualification: Graduate
  • Professional Certifications: Diploma in Hospitality (preferred)
  • Skills & Abilities: Strong communication skills, proficient in customer service, attentive listening skills, adept at problem-solving.

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